The who’s who of BBMP: the officials and their offices

 By Girisha Shankar and Aparna Ravikumar

The BBMP (Bruhat Bangalore Mahanagara Palike) is an urban local governmental body whose working keeps Bangalore functional. It takes decisions and implements projects relating to roads, bus stations, schools, hospitals, and a lot more. As the core municipal body that governs Bangalore, BBMP has both elected representatives of city residents as well as appointed or nominated officials in various roles. This blog post takes a look at the people who run the BBMP.

The city of Bangalore is broken up into 198 wards. Each ward has a population of roughly 30,000-40,000. As of 2011 data, Horamavu ward has the largest population of 93,830. Representatives, called councillors, are elected every 5 years from each of these 198 wards.  The BBMP elections, unlike the state elections that are held by the Election commission of India, are held by the Karnataka State Election Commission, in accordance with the rules underlined by the Karnataka Municipal Corporation (KMC) act. The BBMP is constituted when at least 2/3rd of the elected councilors are present and the Government has passed corresponding the Gazette notification. The fully constituted BBMP has a strength of 270 members, of which 198 are the elected councillors, 28 are members of legislative assembly (MLAs), 8 are members of legislative council-the upper house at the state level, 12 are Rajya Sabha MPs, 4 are Lok Sabha MPs and 20 are nominated members.  As of February 2014, the employed staff strength of BBMP was around 10,000 people, and around 15,000 people were contract workers.

City governance begins at the level of Area Sabhas. Area Sabhas constitute 1-5 polling booths within a ward. All registered voters of that area are its members. The representative of the Area Sabha is appointed by the Commissioner. Higher up the ladder of governance, at the ward level, is the ward committee. Each of the 198 wards has a ward committee of 10 nominated members, chaired by the councillor. The councillors elected from each ward, in turn elect the mayor and deputy mayor from their own ranks. The ruling party usually elects the mayor and deputy mayor from its ranks. The mayor and the deputy mayor have a ruling term of one year.

An important figure of authority in the BBMP is the commissioner. He is appointed by the Government for term of 2 years. He heads the executive wing of BBMP. The various departments of BBMP, like the Revenue department and Administrative department among other departments, operate under his supervision. He is assisted by the deputy commissioners and assistant commissioners. The various departments that are headed by the Commissioner, have a number of officers, like the engineers, who carry out BBMP’s ground work and handle its daily activities. These officers and engineers report to the Commissioner and form a major part of the BBMP workforce.

Standing Committees are formed to address specific issues of city governance. The committees also register complaints from the public. There are 12 standing committees in the BBMP currently that address issues like Public Health, Taxation and Finance and Major Public Works, among others. The committee consists of ten members and one chairman. The standing committees are formed for a period of one year.

Non statutory roles in the BBMP include the roles of the leader of the opposition party, the leader of the ruling party among others. These roles are not a legal requirement but conventionally command positions of influence within the BBMP offices.




Project implementation in the city

Bangalore today is faced with several issues-ranging from messy sewerage disposal to poorly light roads. In the face of such issues, a civic leader would want to propose and implement solutions by communicating with city governmental officials. In order to implement her project proposals, the civic leader must coordinate with several organizations, stakeholders and contractors-it is a tough row to hoe.

For example, if the citizen wants a park to be developed in her locality, she needs to first map out the universe of organizations and the people who are involved in the park’s development.

The leader would have to specifically approach the different organizations, who would be the owners of various sections of the park. The projects department of BBMP would be the first point of contact for the citizen to seek approval for the development of a park and land allocation, among other operational details.  The Horticulture and Forest departments of BBMP would oversee the planting of the shrubs and trees in the land allocated by BBMP.  The BWSSB would play a pivotal role in ensuring the supply of water via pipes or by sanctioning the drilling of a bore well within the park. The citizen would also have to rope in the BESCOM to keep the walkways in the park well illuminated.

It is important for the citizen to identify the stakeholders of the operation. In the case of the park’s development, the stakeholders would be the owners, the families , the residences, offices and shops in the area surrounding the park, the users of the road-both vehicle commuters and pedestrians, among others. The citizen would do well to spread awareness among the stakeholders to generate public support in favour of the park’s development.

The citizen must also develop a rapport with the officials overseeing the various operations involved in the development of the park. This will allow her to seek out the specific officers and report to them in the event that issues crop up in the setting up of the park.

The contractors and on the ground workers are crucial players in the implementation of the project. Ground realities sometimes might be in stark difference to the plans on paper; awareness of such issues will allow the leader to approach the specific overseeing officers to ease bottlenecks. By keeping regular tabs on their work, she can ensure the completion of the project.

The sequence of work in the project is also crucial to the project’s success. In the development of the park, for example, it is important to sufficiently plan out the location of the trees and the lights so that the trees do not act as obstructions to the lighting in the park.

The civic leader and her team must, therefore, involve all the players of the game-the owners, the stakeholders, the overseeing officers, the action-takers and most importantly, the sequence of actions in the implementation of the project. It is important for the leader to understand that city leadership is a long drawn affair, requiring immense patience and artfulness.

This was covered by Subbiah in the B.CLIP classroom sessions.


Bengaluru-the story behind the name

The city of Bangalore was officially established in the year 1537 by Kempegowda I. Most historians agree that the establishment of Bengaluru city was a stroke of genius. Its geographic location secured it from earthquakes, and its height above sea level gave it strategic importance, in terms of both military and governance needs. The city prospered and grew rapidly under the rule of the Kempegowda bloodline. Kempegowda II gave the city a large number of monuments. The watch towers that we see today at Lalbagh, Kempambudhi tank, Halasur tank and near Mekhri circle were built by Kempegowda II. The Kempegowda tower, as the watch tower is now popularly known as, is the insignia of the BBMP. The contribution of the Kempegowda rule to the development of Bengaluru is immeasurable. It is interesting to see then, that the name ‘Bengaluru’ was not coined by Kempegowda I. The story behind the name stretches across several centuries and civilizations.

The earliest reference to the name ‘Bengaluru’ appears in the ninth century Ganga inscription on a ‘hero-stone’ (vira kallu) found in Begur. The inscription makes a reference to the battle fought at ‘Bengaluru’. The name is believed to owe its origins to the Ganga rulers. Bengavalu was the name of the hamlet that the rulers built for their security guards. Bengavaluru, the name of the guards’ residences is believed to have morphed into Bengaluru. The city has had other names-Deverayapattna in the 16th century and Kalyanpura. During the British rule, the city came to be known as Bangalore. At the 2005 golden jubilee celebration of Suvarna Karnataka, UR Anantha Murthy proposed that the city’s name be changed to Bengaluru. In 2006, BBMP passed the resolution to implement the change of name. On November 12, 2006, the then Chief Minister HD Kumaraswamy declared ‘Bengaluru to be the city’s official name.

Several legends actively compete with facts in the narration of the history of Bangalore. Among the most popular ones is the story, set in the 12th century, of the tired Hoysala King Veera Ballala who was offered boiled beans (benda kallu in Kannada) by an old woman. In praise of the boiled beans, he named the town Bendakaluru (town of boiled beans). Such stories add a highly interesting dimension to a city’s history, but are not backed by any evidence.

From Bengaluru to Bangalore and now to Bengaluru again, the name has turned a full circle. From the era of Kempegowda to being the Silicon Valley of the country, the city has come a long way. Knowledge of a city’s history is crucial to city governance. Appreciating the city’s history will fuel a sense of pride and love for the city among its officials and as a result, empower them to work efficiently.

The History of Bangalore city was covered by Suresh Moona in the B.CLIP classroom sessions


Public Participation in India

by Aparna Ravikumar

The participation of the Indian public in political affairs is a story much like any other. It has gone through a series of ups and downs that stretch across history and spill into the current days. The first major act of public participation in modern India took shape in the form of the freedom struggle. The freedom movement gave the extremely diverse population the identity of being an Indian. The idea of India took the nation and its people by storm, forcing a frenzied participation in the political sphere. It gave hope of better economic and social status to the average Indian, motivating his participation in the freedom struggle. Poets and lawyers marched with the poor and hungry, their minds captured by the single, powerful idea of a free India. The stroke of the midnight hour, however, brought with it a far uglier struggle for dominance. The partition again forced frenzied public participation- this time in a horrific, violent manner. The drafting of the constitution lead to the public actively participating in the process of policy-making. The public engaged actively in several critical policy decisions, like the drawing up of the Indian map based on the linguistic factors, Hindi becoming the official language of the nation and other such debates.

Once the glow of the nationalist sentiment wore away, people steadily withdrew from the public space. Public participation dropped drastically, fueled by cynicism at the government’s operations. The government has now come to be viewed as a distant ‘ruler’, and not as the people’s representative that exists to serve the people. The absence of the public from the political sphere has allowed the people in power to slack off and engage in actions that allow them to maximize monetary gain. Lack of public participation has severely disrupted the system of checks and balances that prevents people in government from misusing their power. Economic divides between the ‘elites’ and the ‘aam admi’ prevent the public from unifying as a single voice to check the rampant corruption in the political system.

However, it is not all bad news. The anti-corruption movement that began in 2011 again catapulted the people into the public sphere, bringing the idea of India back to the center stage. The ‘movement’ however, was too short lived to provoke major changes in the working of the government. This should not discourage the citizen as changes in public policy and the operations of the government can be effected only over long years of sustained public participation. Engaging in the working of local municipalities is a small step that every citizen can take in order to return power to the voice of the citizen.  

The changing nature of public participation in India was covered by Mr Mohandas Pai in the B.CLIP class. 


Measurements and Market Research

by Aparna Ravikumar

Our everyday lives revolve around the consumption of goods. From the relatively trivial ones, like toothpaste, soaps and shampoo, to the more important goods like water, power and food grains.

The production and sales processes of FMCG are thoroughly exhaustive-in terms of manufacturing the product and performing market research. These production and sales processes can be broadly grouped into different baskets-input, output and outcome.

The entire cycle of manufacture can be grouped into the input basket. For example, in the manufacture of toothpaste, the different ingredients, like carbonate salts that go into creating the toothpaste fall under the input category. The manufacturer also incorporates several other features into the toothpaste, like fresh taste, to maximize consumer satisfaction.

On the output side, the manufacturer uses market research to gauge the response of his user. Randomized surveys will tell the manufacturer the levels of satisfaction that his consumers experience. The outcome basket categorizes the scientific testing methods and procedures that the product is subjected to. These processes are used to answer questions regarding the harmful effects, if any, of the toothpaste on the user’s health, the toothpaste’s ability to fight of germs, etc. It provides solid, evidence-based proof of the toothpaste’s real performance as against its claims.

A relatively trivial product like toothpaste requires exhaustive steps to ensure consumer satisfaction, so it is safe to assume that a vital good like water supply will require the same measurement techniques to ensure safe and efficient water supply to all citizens.

On the input side, the sources of water, water quality,  presence of stray sewerage elements among various other indicators are measured and the impurities are suitably filtered out before the water enters the supply lines.

On the output side, the quality, in terms of the water’s colour, smell, taste, and quantity, measured using water bills or sump sizes, are used as major yardsticks of measurement. Other indicators can also be used to understand consumer satisfaction- the delay in supply, affordability, ease of setting up new connection, etc.

As an attempt to gauge market performance of public utilities, the citizen report card was introduced by the Public Affairs Centre (PAC). The CRC was first introduced in Bangalore and is now being adopted in different cities of the world. The CRC attempts to understand the consumer’s satisfaction, suggestions and complaints regarding the public utilities extended by the city’s corporation. Using randomized sample survey techniques, households are surveyed to gather data on consumer levels of satisfaction, with the quantity and quality of supply of public utilities, like power and water being specifically measured. The findings from the CRCs are shared at the local level to create awareness and increase citizen participation in the sphere of local governance.  They are also shared with governmental agencies, giving the agencies a clear picture of their performance.

On the outcome side, scientific tests performed on water from different sources give a clear evidence-backed picture of the quality of water being consumed by the people.

The input, output and outcome model provides the service provider or the product manufacturer with a clear picture of his performance in the market, giving him opportunities for improvement, which will, in turn, account for improvement in consumer satisfaction levels.

The concepts of measurement and market research were covered by Pavan Srinath in the B.CLIP classroom sessions.